How to exchange to JR Pass

After arriving in Japan, you need to turn in Exchange Order to Japan Rail Pass at an applicable JR stations that has Japan Rail Pass exchange office.

Once you have received your Exchange Order voucher for the Japan Rail Pass, you will need to bring it to one of the Japan Rail Pass exchange offices for activation.

All JRPass exchange offices are located in large Japan Railway (JR) stations. Currently you can activate your pass at 57 stations in Japan.

You can find some detailed Exchange Office information below.

StationOfficeService Hours
Mon- FriSat, Sun & Hols
KushiroTravel Service Center10:00-18:00
ObihiroTravel Service Center9:00-17:00
AsahikawaTravel Service Center9:30-17:30
SapporoJR Information Desk8:30-19:00
Travel Service Center (East)10:00-19:3010:00-18:00
Travel Service Center (South)10:00-20:00
New-Chitose AirportJR Visitors Information Desk8:30-19:00
HakodateTravel Service Center10:00-18:00
Shin-AomoriTravel Service Center10:00-17:30
HachinoheTravel Service Center10:00-17:30
MoriokaTravel Service Center
10:00-19:00
(Mon-Sat)		 10:00-17:00
(Sun & Hols)
AkitaTravel Service Center10:30-18:0010:30-17:00
SendaiTravel Service Center
10:00-19:00
(Mon-Sat)		 10:00-18:00
(Sun & Hols)
YamagataTravel Service Center10:00-18:0010:00-17:00
FukushimaTravel Service Center10:00-18:0010:00-17:00
NiigataTravel Service Center10:00-19:0010:00-17:00
NaganoTravel Service Center10:00-19:0010:00-17:30
MitoTravel Service Center10:00-19:0010:00-17:00
Narita Airport
Terminal 1		JR EAST Travel Service Center8:15-19:00
Ticket Office6:30-8:15, 19:00-21:45
Narita Airport
Terminal 2		JR EAST Travel Service Center9:30-20:00
Ticket Office6:30-9:30, 20:00-21:45
Haneda Airport International TerminalJR EAST Travel Service Center
(Tokyo Monorail 2F Ticket Gate/Arrival lobby)		11:00-18:30
TokyoJR EAST Travel Service Center
(Marunouchi North)		7:30-20:30
JR-CENTRAL Ticket Office
(Yaesu Central)		7:30-20:30
UenoInformation Center
(Central Ticket Gate)		9:00-19:00
ShinjukuInformation Center
( South Ticket Gate )		9:00-19:00
Information Center
(East Ticket Gate)		9:00-19:00
ShibuyaInformation Center (South)10:00-18:30
IkebukuroInformation Center (Central Passage)9:30-18:00
ShinagawaInformation Center
(Central Ticket Gate)		9:00-19:00
JR-CENTRAL Ticket Office9:00-19:00
YokohamaTravel Service Center10:00-20:0010:00-18:00
Shin-YokohamaJR-CENTRAL Ticket Office5:30-22:30
OdawaraJR-CENTRAL Ticket Office5:45-22:30
MishimaTicket Office (South)6:15-23:00
ShizuokaTicket Office5:00-23:05
HamamatsuTicket Office5:25-23:20
NagoyaJAPAN RAIL PASS Exchange Corner10:00-19:00
Ticket Office6:00-10:00, 19:00-23:00
ToyamaTicket Office (South)6:00-23:00
KanazawaTicket Office4:40-23:00
KyotoTicket Office
(JR-WEST Central)		5:30-23:00
Ticket Office
(JR-CENTRAL Hachijo Shinkansen)		8:30-23:00
Shin-OsakaTicket Office(JR-WEST East)5:30-23:30
Ticket Office(JR-CENTRAL Central)5:30-23:10
OsakaTicket Office
(Central NO.12,13)		5:30-23:00
Kansai AirportTicket Office5:30-23:00
SannomiyaTicket Office (Central)5:00-23:00
OkayamaTicket Office5:00-23:00
YonagoTicket Office5:00-22:00
MatsueTicket Office4:50-21:30
HiroshimaTicket Office5:20-23:00
ShimonosekiTicket Office5:30-22:30
TakamatsuTravel Service Center10:00-18:0010:00-17:00
MatsuyamaTravel Service Center10:00-18:0010:00-17:00
TokushimaTravel Service Center10:00-18:00
KokuraTravel Service Center10:00-19:0010:00-18:00
HakataTravel Service Center
10:00-20:00
(Mon-Sat)		 10:00-18:00
(Sun & Hols)
JR-KYUSHU Ticket Office5:30-23:00
SagaTravel Service Center10:00-19:0010:00-17:00
NagasakiTravel Service Center10:00-19:0010:00-17:30
KumamotoTravel Service Center10:00-19:0010:00-17:30
OitaTravel Service Center10:00-19:0010:00-17:00
MiyazakiTravel Service Center10:00-18:0010:00-17:30
Kagoshima-ChūōTravel Service Center10:00-19:0010:00-18:00

Principal Exchange Offices

 

 
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